Note: This guide is for reseller accounts.
Onra Host will migrate up to 15 cPanel accounts free of charge. We will troubleshoot any server related problems associated with the migration and make sure the whole process goes smoothly.
If you have more than 15 cPanel accounts, the first 15 accounts are free. Any additional accounts (starting with the 16th) will incur a $1 charge per account.
However, if you would like to avoid spending the $1 per account, you can take the backups manually. Simply create a cPanel backup on your old host, and upload them to your home directory on our servers (can be done directly via your cPanel on your old host). We can restore an unlimited number of accounts free of charge this way.
How Can I Request A Migration?
To request a migration, simply sign up for any of our reseller accounts, and open a ticket requesting the migration. Please be sure to include the following information:
- Original cPanel Hostname.
- Reseller Username.
- Reseller Password.
- A list of all accounts to be transferred.
- A list of all packages to be transferred.
- A requested date and time for us to migrate your data.
If you have any further questions about the migration process, you can open up a ticket with our sales department by sending an email to firstname.lastname@example.org.